FAQs
What types of products do you offer?
We offer a wide range of pet products, including toys, accessories, grooming essentials, bedding, and treats, all designed to ensure the happiness and well-being of your furry friends.
Do you provide products for all types of pets?
Our primary focus is on cats and dogs, but we’re continuously expanding our collection to include products for other pets. Stay tuned for new additions to our store!
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days. You’ll receive tracking information once your order is shipped.
What is your return policy?
We offer hassle-free returns within 30 days of purchase for unused and unopened products in their original packaging. For more details, visit our Return Policy page or contact us at shadiatumoustapha@yahoo.com
Do you offer eco-friendly or sustainable products?
Yes, we’re committed to sustainability and offer a selection of eco-friendly products made from recyclable or biodegradable materials. Look for the “Eco-Friendly” label on our products!
How can I contact customer support?
Our friendly customer support team is here to help! You can reach us via email at shadiatumoustapha@yahoo.com or through our contact form on the website. We aim to respond within 24 hours.